Your privacy is important to us. This privacy statement explains what personal data Just Audi VW collects from you, through our interactions with you and through our products, and how we use that data.
Just Audi VW offers a wide range of products, from vehicle sales to additional products to help with the purchase of your vehicle and also additional products to assist with the running and maintenance of your vehicle. Please read the product-specific details in this privacy statement, which provide additional information about some of Just Audi VWâ??s products. This statement applies to Just Audi VWâ??s interactions with you and the products listed below.
You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to facilitate your purchase we may not be able to provide the vehicle you are looking to purchase.
The data we collect depends on the context of your purchase, the choices you make, including your privacy settings, and the products and features you use. The data we collect can include the following:
Name and contact details. We collect your first and last name, email address, postal address, phone number and other similar contact details.
Credentials. We may collect passwords, password hints and similar security information used for authentication and account access.
Demographic data. We collect data about you such as your age, gender.
Payment data. We collect data necessary to process your payment if you make purchases, such as your payment card number (such as a credit card number), and the security code associated with your payment card.
Device and Usage data. We collect data about your device to enable you to compare vehicles on the Just Audi VW website
Location data. Through our website we collect imprecise location data, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postcode level.
Video. If you enter Just Audi VW, your image may be captured by our security cameras.
Telephone & Email. We also collect information you provide to us and the content of messages you send to us, such as feedback and reviews you write, or questions and information you provide for customer support. When you contact us, such as for customer service, phone conversations or chat sessions with our employees may be monitored and recorded.View Less
Providing and improving our products. We use data to provide and improve the products we offer and perform essential business operations, such as submitting your details to finance partners, in the development of new products, conducting research and providing customer support. Examples of such uses include the following:
Communications. We use data we collect to communicate with you and personalise our communications with you. For example, we may contact you by phone or email or other means to inform you when a product is ending, discuss your purchase, remind you about servicing, update you or enquire about a new product or service, invite you to participate in a survey. Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from Just Audi VW by email, SMS, post and telephone. For information about managing your contact data, email subscriptions and promotional communications, please contact us directly.View Less
When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.
In addition, we share personal data with affiliates. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data to provide those functions. In such cases, these companies must abide by our data privacy, GDPR and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.
Finally, we will access, transfer, disclose and preserve personal data, when we have a good faith belief that doing so is necessary to:
If you wish to see the data we hold on you a subject access request can be made in writing at any time.
Your Communications Preferences
You can choose whether you wish to receive promotional communications from Just Audi VW by email, SMS, postal mail and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in those messages. You can also make choices about the receipt of promotional email, telephone calls and post by contacting Just Audi VW directly where our records will be updated.View Less